Personal Touch Home Health Care Services Inc. is a CHAP accredited agency, a distinction earned by few agencies. Our CHAP accreditation publicly certifies that we have met the highest standards of excellence in our industry. The Community Health Accreditation Program, Inc. (CHAP) is an independent, non-profit accrediting body. CHAP has regulatory authorization to survey agencies providing home health to determine whether they meet the Medicaid Conditions of Participation (COPs). Healthcare agencies accredited by CHAP have demonstrated standards of excellence.